Shipping Policy

Delivery Time = Processing Time + Shipping Time
We use a processing time of 1–3 business days (Monday to Friday).
Orders placed before 5:00 PM (GMT/BST – UK time) will be processed the same day. All products undergo a brief processing phase before being shipped.

Once processed, the average shipping time is 6–10 business days.
Therefore, you can expect a total delivery time of approximately 7–13 business days from the moment your order is placed.

Delays
During periods of unexpected high volume, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and ask for your understanding should any delay occur. Of course, we’ll keep you informed and strive to minimise any delays.

Shipping Service
For the delivery of our orders, we work with reliable UK carriers such as Royal Mail, Evri, DPD, Yodel, and Parcelforce. Thanks to these partnerships, you benefit from secure delivery and always have real-time tracking information, allowing you to follow your package with ease.

Extras
To make your shopping experience as pleasant as possible, we offer a number of benefits. For orders above a certain amount you get free shipping. Additionally, you have the option to choose insured shipping— including priority handling— for a small additional fee. This ensures your order is handled with the greatest care.

Tracking
Every order is provided with tracking, so from the moment it ships you can monitor the progress of your package until it is delivered.

Customer Service
Our customer service team is always ready to answer questions or assist with any concerns. We aim to provide you with the best possible service and do our utmost to make your experience as smooth as possible.